As many of you know, most of our customers are public safety agencies or other essential businesses who are continuing to operate during the current public health crisis. In direct support of those essential businesses, EAS has also remained open and is fully staffed. So please call us if you need us!
However, we’re all in this together. So to do our part to help slow the spread of the COVID-19 virus, we have implemented several preventive measures in accordance with CDC, state, and local guidelines:
- Our IT team set up most of our employees to be able to work from home, and our Help Desk is taking Support calls without missing a beat.
- We have a skeleton crew at the office to handle any hardware needs that might arise, and those individuals are social distancing, hand sanitizing, and following other safe work space procedures.
- We’ve postponed routine customer visits, and new installations in highly-affected or locked-down locales.
- If we do need to make an on-site trip in support of a critical function or piece of equipment, our technicians are taking extra precautions and also complying with any additional policies each organization may have in place for visitors.
We know that these are difficult times for everyone, especially for those who are continuing to work in large groups or in a public capacity. Therefore EAS would like to thank law enforcement and other first responders, health care professionals, military personnel, airline and airport workers, grocery store clerks, take-out restaurant servers, and anyone else who’s supplying necessities or helping to keep our infrastructure up and running during this pandemic.
President, Eagle Advantage Solutions, Inc.